Frequently Asked Questions 

Can anyone participate in the Online Auction?

The auction is open to everyone 18 years and older. You must be 21 years and older to bid on any alcohol-related auction package. We encourage you to share the link with your friends and family.

Bidders will be responsible for paying immediately upon winning and must cover shipping costs or coordinate pick-up of their items/certificates from the Sisters of Saint Dominic of Blauvelt, New York. Instructions will be sent to the winners after the auction closes. (Only domestic shipping can be provided.)

 

May I pay by check or other methods of payment?

Upon registering, you will be asked to provide credit card information. Bidders will need to authorize their winning bid charges to that credit card immediately after the auction closes. Any remaining balances will be charged to your card on file on Monday, April 24, 2023. 

*credit card fees will be automatically charged to your card at check out.

 

If you would like to make an alternate payment method please contact kkissel@opblauvelt.org prior to Monday, April 24, 2023. The Sisters of Saint Dominic accept cash, check, stock, and bank transfers. Please send check payments to:
Sisters of Saint Dominic of Blauvelt, NY

Attn: Development Office

496 Western Highway 

Blauvelt, NY 10913

To pledge your donation for alternate payment, please call 845-359-5767 for assistance.

How do I pick up my items or have them shipped to me?

To receive your items, payment must be received in order to coordinate delivery/pick-up of your item. Within the week following the closing of the auction, we will contact you regarding your preference for delivery versus in-person pick-up in Blauvelt, NY.

Pick-up of items will be available during designated times. We will require a signature upon pick-up. Instructions will be sent to winners after the auction closes.

For delivery, we will add any shipping and handling costs to your balance. Once we have received payment confirmation for the shipping costs, we will package the item and choose the mail carrier at our discretion. If you would like to add insurance for the shipment, please let us know and we will add the incremental charge.

 

**If the Sisters of Saint Dominic of Blauvelt are not contacted by 5/8/22 for (pick-up, delivery or shipping) on an item, the item will be forfeited and will be used again to benefit the Sisters.**

Can I still donate an item to the auction?

Thank you for your interest. We will accept auction item donations for the 2022 auction up until April 10th.

 

How do I start and continue my bidding?

Browse the Silent Auction and start bidding on your favorite items! Place your bid on selected items, set a maximum bid if desired, and GiveSmart will continue to keep you in the running until you reach your maximum bid.

 

How can I keep active and know if I am outbid or have won an item?

You will be notified via text if you have been outbid. Keep an eye on your favorite items! If you are NOT receiving the text messages, make sure you have the correct mobile number under your profile. The texts will continue to notify you when you have been outbid or reached your maximum bid. When the silent auction closes, you will also receive a text message if you won any items.

I've mistakenly placed a bid. What do I do?

Please email kkissel@opblauvelt.org or call 845-359-5767 for assistance.